Artisan Consulting

Artisan is a Salesforce® Consulting Partner that specialises in optimising the management of customer information so you get the most out of your Salesforce® implementation.

We are a specialist Salesforce Partner specialising in Salesforce implementations of any size

Artisan optimises business outcomes by deploying small teams of highly skilled Salesforce expert consultants who deliver disciplined software engineering services following agile principles.

Artisan addresses the needs of mid to large sized corporations for whom Salesforce is a mission critical system, requiring an agile yet disciplined approach to program delivery. A well balanced team of experienced technologists who take pride in their engineering “craft” outperforms both hobbyists who lack enterprise experience and the bulky on-shore/off-shore resourcing models utilised by the global management consulting companies.

Artisan is a Salesforce Marketing Cloud Partner as well as a consulting partner for the core Salesforce Sales/Service/Community/App Clouds.

Our Capabilities

Artisan has developed an efficient and disciplined approach to delivering optimised programs for mid to large sized corporations for whom Salesforce® is a mission critical system. Artisan specialises in Salesforce implementations of any size which involve:

  • Multiple inter-dependent Salesforce Clouds (e.g. Sales Cloud + Service
  • Cloud + Community Cloud + Marketing Cloud)
  • Multiple system integrations
  • Multiple communities or business units
  • Multiple delivery phases
  • Custom development

Our portfolio of services includes:-

Artisan Assist

Artisan Assist is a Salesforce® App and Artisan service which together enable Salesforce® customers to request assistance without the need for lengthy on-boarding or headcount

Salesforce Project Delivery

Our unique engagement model allows us to deliver projects that answer your unique requirements, way of working and resources

Salesforce® Implementation

From strategy through to deployment, we can support your Salesforce Implementation every step of the way.

Salesforce® Program Delivery

Our program delivery is based on a capacity funded engagement model that is agile and able to meet evolving requirements.

Salesforce® Rescue

We can diagnose and remediate issues with your Salesforce instance that are inhibiting your business performance.

Salesforce® Technical Audit

We periodically assess the condition of your Salesforce instance, define your future state and specify the roadmap to get you there.

Our Team

At Artisan, we’ve brought together a strong team of qualified Salesforce experts. We’re passionate, fresh and innovative, and we bring years of experience across multiple industries.

Salesforce National Practice Director

Richard Clarke

Richard combines commercial acuity and technical insights to deliver superior Salesforce solutions for local and global companies that improve and accelerate the quality of their customer relationships across marketing, sales and service functions. Holds 21 Salesforce certifications and has both published and presented to the wider Salesforce community.

Richard combines commercial acuity and technical insights to deliver superior Salesforce solutions for local and global companies that improve and accelerate the quality of their customer relationships across marketing, sales and service functions. Holds 21 Salesforce certifications and has both published and presented to the wider Salesforce community.
Salesforce Account Director

Tom Savage

Tom is an experienced Sales Director that has a focus on successful business outcomes for his customers. Tom has supplied solutions and professional services across multiple verticals including Government, Healthcare, Telco, Utilities, Higher Education, Manufacturing and Retail.

Tom is an experienced Sales Director that has a focus on successful business outcomes for his customers. Tom has supplied solutions and professional services across multiple verticals including Government, Healthcare, Telco, Utilities, Higher Education, Manufacturing and Retail.
Salesforce Practice Manager

Brett Ashworth

Brett is an experienced Salesforce Manager with over 7 years’ experience managing complex Salesforce implementation projects. He has a strong technical knowledge of Salesforce’s Sales Cloud and Service Cloud functionality.

Brett is an experienced Salesforce Manager with over 7 years’ experience managing complex Salesforce implementation projects. He has a strong technical knowledge of Salesforce’s Sales Cloud and Service Cloud functionality.
Senior Salesforce Consultant

Scott Walters

Scott is an experienced Salesforce Consultant, with 16 Salesforce certifications and over 8 years of Salesforce experience. Scott operates as our Lead Technical Business Analyst, with strong technical domain knowledge as well as expertise in Marketing, Sales and Community Cloud.

Scott is an experienced Salesforce Consultant, with 16 Salesforce certifications and over 8 years of Salesforce experience. Scott operates as our Lead Technical Business Analyst, with strong technical domain knowledge as well as expertise in Marketing, Sales and Community Cloud.

Contact Us

If you are about to implement Salesforce and want it done right, or you are responsible for a Salesforce implementation which needs specialist assistance, please get in touch

Level 11, 410 Collins Street Melbourne VIC 3000, Australia

salesforce@artisans.com.au

61 3 9682 2699